Managers of premises are required to provide information about the legal requirement to those intending to enter. This information may be provided in a variety of ways. Websites should carry specific information on wearing face coverings as part of the conditions of entry and may provide links to other useful websites – for example, showing how to make a face covering and how to wear a face covering properly. Notices advising customers of their legal obligation to wear face coverings should be displayed in a prominent place (in both English and Welsh) whenever feasible.
When asked, customers will be given an opportunity to wear a face covering or explain why they have a reasonable excuse not to wear a face covering. If they are not complying with the law customers may be asked to leave the premises.
However, police or environmental health officers can also issue a fixed penalty for breaches of these requirements. A first offence is punishable by a penalty of £60 (which doubles for each subsequent offence up to a maximum of £1,920). Repeat offenders could also be prosecuted in court where there is no limit to the fine that may be issued.